Service Design Case Study: Greater Good Studio
Image Courtesy of Anothelunch.com
In "Designing Everything but the Food" Core 77 presents a case study of the social design project undertaken by Chicago's Greater Good Studios to redesign the school lunch service. Think this has nothing to do with service design or business? Think of the school cafeteria as a business that serves high volumes of very discerning customers, with limited budget and time. Think of the students as leader users...